Payment and Shipping
The following conditions apply due to increased order volumes:
- Delivery of goods is available worldwide.
- Delivery time within Germany: 2 to 4 business days after the order is placed (excluding pre-order items).
- Delivery time abroad: 6 to 10 business days after the order is placed (excluding pre-order items).
- Pre-order items will be shipped no later than the end of January.
- No additional customs fees and import taxes for international deliveries (excluding the "Basics" and "Unlock The Next Level" collections).
Please note that for some collections, additional customs fees and import taxes may apply for international deliveries. These fees are not included in the total price shown and must be paid by the recipient upon delivery. The amount of customs fees varies depending on the product, destination country, and customs regulations. Please check the applicable customs regulations in your country before placing an order to avoid unexpected charges.
Shipping Costs (including statutory VAT)
Deliveries within Germany:
1. Germany
Shipping fee: €4.90 EUR
Free shipping for orders over €100.00 EUR.
Deliveries abroad:
2. Austria
Shipping fee: €5.90 EUR
Free shipping for orders over €100 EUR.
3. Benelux (Belgium, Netherlands, Luxembourg)
Shipping fee: €6.90 EUR
Free shipping for orders over €100 EUR.
4. Switzerland
Shipping fee: CHF 9.90
5. Rest of Europe
Shipping fee: €9.90 EUR
6. North America
Shipping fee: €14.90 EUR
7. United Kingdom
Shipping fee: £6.90 GBP
Free shipping for orders over £100 GBP.
8. International
Shipping fee: €14.90 EUR
Delivery Times
Unless otherwise specified in the respective offer, the delivery of goods within Germany will take place within 2 - 4 business days, and for international deliveries within 6 - 10 business days after the conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the items in separate shipments unless we have made other arrangements with you.
Accepted Payment Methods
- Payment by credit card
- Payment via paydirekt
- Payment via Sofort / Instant Transfer
- Payment by invoice (via Klarna)
- Payment by installment (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Giropay
- Payment via Google Pay
- Payment via Apple Pay
Further Payment Details
When paying by credit card, your credit card account will be charged upon conclusion of the contract.
If you have any questions, you can find our contact details in the legal notice.